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Aberdeen Audiology in West Chester

Hearing Care Services
Hearing Aids
Tinnitus
Hearing Aid Repair
Hearing Tests
Earwax
APD
Balance
Cochlear Implants
Hearing Aid Brands
Phonak
Oticon
Resound
Insurance Accepted
-
The West Chester branch of Aberdeen Audiology, formerly known as ABC Hearing, is located at 790 E Market St. The team of audiologists, including Dr. Brooke Craig, Dr. Kristen Sabatino, Dr. Shelby Dossick, and Alexandra Taylor, offer a range of services such as APD treatment, hearing aid fittings, balance assessments, hearing tests, tinnitus treatment, and cochlear implant mapping and programming. The team is committed to providing high-quality, personalized care to help patients improve their hearing and overall quality of life.

Address

790 E Market St #180, West Chester, PA 19382

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Phone Number

(610) 431-2411

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Website Link

Aberdeen Audiology

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Aberdeen Audiology
Verified Patient Reviews

Always happy with Aberdeen over many years of service!

Gary

Verified Review

I had my first visit to your newest office, Wayne. The space is attractive and welcoming. The doctor, apologies, I can’t recall her name, was very proficient and conducted a thorough examination. I certainly recommend the Practice. Thank you, Robert K.

Robert

Verified Review

Dr. Megan Gerhart was very nice, down to earth and professional. Tested my hearing and informed me that my right ear hearing had deteriorated since I last visited (in 2019 because I live alone who says the tv is too loud??). Since in the past I only wore my hearing aid aroud my British grandchildren and son-in-law(the accents are hard) but I've noticed of late that I probably need to start, so thus my visit. I highly recommend this practice.

norman

Verified Review

I am a patient at Abderdeen Audiology and have had a wonderful experience during each visit. The staff is very pleasant, accommodating and knowledgeable. I have learned much more about my hearing loss and the options that are available to me than was presneted to me at a previous audiology provider. As a prior grammar and high musician my new hearing aids have enabled me to listen to classical music and have the same experience that I had prior to my age related hearing loss. I would highly reccommend this practice. Glenn Feldman

Glenn

Verified Review

Friendly atmosphere; very punctual; completely understood my needs and had a solution right away. I highly recommend! Pete S.

Pete

Verified Review

Very disappointed that I was charged a $65. Service fee? I contacted my insurance and was told that I shouldn't have been charged!!!!

Pamela

Verified Review

I first visited three years ago and Dr. Brooke analyzed my hearing needs. If there was a problem with the device, she was always quick to fix it. Called last week for a repair and hearing evaluation. Cookie greeted me with a smile as always and Dr. Brooke greeted me warmly. Shelby conducted my hearing test, explaining each step of the process. Stepping out of the booth, Dr. Brooke gave me my repaired hearing aid, explaining what was wrong, and we discussed adding a device for the other ear. Great people, always professional.

Paul

Verified Review

Professional and thorough. Empathetic to my needs

Robin

Verified Review

Very professional . Helpful. No issues with getting a loaner while my 6 year old hearing aid is getting repaired .

Bernie

Verified Review

Always excellent caring service.

John

Verified Review

Wonderful and professional people and service from beginning to end

Tracy

Verified Review

Dr. Brooke J. Craig is a good audiologist and explains circumstances and options very well. She fitted me with my first pair of hearing aids for profound single sided deafness. I am a technical person, and she answered my technical questions. Dr. Craig and office staff are both efficient and friendly. Compared with having two good ears, Dr. Craig is the next best thing!

Tom

Verified Review

Service was prompt and profes.

Jeffrey

Verified Review

Came in to get my hearing checked at 21 years old because there is a history of genetic hearing loss in my family. Everyone was very kind and polite. I ended up having hearing loss and they recommended hearing aids. They were very patient with me. And were helpful when explaining my options. I would definitely recommend them to a friend if they were having any hearing issues.

Ian

Verified Review

My appointment went very well. Office Staff was very nice. My appointment went well. Kristen was very thorough and attentive. I would definitely recommend this practice for Balance and hearing issues.

Maureen

Verified Review

I only have the best to say about my dealings with Aberdeen Audiology. I would recommend them to all my friends. It was a pleasure doing business with them. SJM

Mary

Verified Review

Aberdeen Audiology is the best. I have had expensive hearing aids for over 20 years and they only helped so-so. Aberdeen fixed that. I can Hear! They recommended the correct hearing aid type for my hearing loss, got me two perfect molds and got it right. They also fixed a strange problem I was having with the venting of my of my earmolds. It was difficult to figure out but they stuck with it until it was working properly again. Professional yet very cordial. I highly recommend.

Keith

Verified Review

Easy to schedule. Website very helpful. Everyone was extremely friendly, willing to answer questions, and allowed me to leave with a full understanding of my condition and next steps.

Tom

Verified Review

I recently bought my first pair of hearing aids from Aberdeen Audiology. The entire process was pleasant. I am fortunate enough to have insurance and they dealt with the insurance company quickly and efficiently and answered all questions I had. I would definitely recommend Aberdeen Audiology to anyone considering hearing aides.

Janine

Verified Review

I appreciate whenever I call they have what I need for my hearing aids in stock.

Linda

Verified Review

I would recommend Aberdeen Audiology to a friend because they were friendly, my appointment was on time and I had a few questions which were answered. It was nice to go where professionals took time with you. I give the Westchester office 5 🌟stars. Marlene Humphrey

Marlene

Verified Review

My experiences with Brooke have been an absolute pleasure. She’s open to “hearing” how my devices are working and any problems I am experiencing. She tweaked my two-year-old hearing aids, which I purchased from her, after testing me and determining my hearing was not changed but just needed adjustment. She’s personable, responsive and thoroughly professional.

Rita

Verified Review

Aberdeen personnel and audiologists have been v informative, well - trained on hearing aids, v satisfied with my visits to their office. Wayne Warner

William

Verified Review

I love this office, the receptionist, the doctors, the assistants, everyone at the office is so kind and welcoming. I highly recommend them!!

Cara

Verified Review

Audiologist in W. Chester Office of Aberdeen is most professional and attentive. Knows her field. Explores all possible avenues to find the right solution for your hearing problems. No undue sales pressure but fully explore the best solution to improve your hearing. Primary importance is customer satisfaction.

Harold

Verified Review

Aberdeen Audiology has provided outstanding service in my need to acquire hearing aids.  The staff is knowledgeable, courteous and professional.  They  explained the various models available and were clear and thorough regarding the use and maintenance of my specific model.  I am very pleased with the experience I've had with Aberdeen Audiology.

John

Verified Review

A great professional team for your care!!!  Everyone puts you first from walk in to walk out!!!

Nick

Verified Review

I have been to Aberdeen twice now with Dr Sabatino, she is fabulous, I won't go anywhere else.

Paul

Verified Review

I am writing to express my appreciation to the folks at the West Chester office. The professionalism and friendly service is tops. Most of us with hearing loss are seniors and have difficulty with some of the new tools used in the care and maintenance of our hearing aids. Sensivity to this is so appreciated. I would gladly recommend Aberdeen to anyone with a hearing problem.

Rod

Verified Review

The audiologist was so nice and help me with my hearing aid questions and got my I Phone synced for me. Very nice and friendly staff A+++++ Barb

Barb

Verified Review

I've now seen both Doctors at Aberdeen Audiology in West Chester. I found both of them to be very caring, professional and competent. I highly recommend this office if you are in need.

Carlene

Verified Review

The staff is polite, professional and doesn’t waste time. My emails were answered very quickly. I was given a thorough review of my options, the sales process was explained well. I would definitely recommend the practice.

Martin

Verified Review

Aberdeen Audiology
Online Reviews

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DATE POSTED
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4.8
FROM OVER
24
REVIEWS

Brooke Craig

Au.D

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