Applied Hearing Solutions in Phoenix

The service was great. They fixed my broken hearing aids that day even though I had not purchased them from them. Amazing service. Thanks very much. Sherrel

I have been a patient for many years and have always had cheerful professional care. Dr Olsen is a gifted and personable and I would recommend him to anyone needing expert advice or treatment. The office staff is friendly and efficient and I enjoy my interactions with them. Chris H

This office is very well staffed and their communication is exceptional. The product is fitted according to your needs and the doctor does not rush through the process but is very thorough with their testing , fitting and adjusting of the hearing aid. I really appreciate that the product can act as headphones on my mobile device, ipad and Apple computer. I highly recommend this office and products.

Everything perfect! Very nice office with great staff. After living with the frustration and fear of Sudden Onset Sensorineural Hearing for 6 weeks and seeking help from 3 different medical providers, Rachel Cook explained everything and I could breathe again. So glad I stumbled on this practice through YouTube videos.

Dr Cliff Olson and his staff have been very attentive to all details, fitting, adjusting my hearing aids to my hearing ability. Making changes as needed to optimize my hearing. They use cutting edge techniques to improve your hearing. Great people to work with, they put the customer first . Fritz P

Staff was wonderful. Helpful with getting my hearing aids fixed.

I had a virtual appt with Leslie Balderas as I live in Canada . I found her to be supportive , caring informative and knowledgeable. I was having such difficulty with my hearing loss and current hearing aids which I have struggled with for 4 years. She provided me with in site and hope that my issues could be resolved and a referral to a liasson Audiologist close to where In live in BC or alternatively in Washington State.

Friendly staff, calm office environment, great service!

Dr Cliff Olson was excellent. Very knowledgeable. Took plenty of time explaining every step of the way. Very thorough exam and excellent outcome with the hearing aids selected. Follow up visits with him and Leslie Balderas, audiologist, were equally professional. I cannot say enough about the office staff. Very warm and pleasant. I have recently moved out of state but travel back for follow up. They are that good.

Dr. Olson was a consummate professional to work with in terms of my hearing loss. He was very knowledgeable, caring, and provided detailed explanations and answers to all of my questions. Office staff always friendly/easy to work with. Highly recommended!

I am a 96 year old man who needed wax removed from his ears. The situation was well explained and the wax has gone. Very efficient. Strongly recommend. Jack Pitt

I have been with Applied Hearing for just under a year. I discovered them through YouTube videos that I felt helped me with questions I had about hearing loss. My previous experience is with Costco hearing aids was average at best. Cliff did a great job explaining The differences between Costco hearing aids and more expensive and comprehensive appliances. Once I was fitted with the ear molds I noticed a significant difference in my hearing. These hearing aids came with all the bells and whistles and overall they were just a superior product. Yes you pay more for these devices but in the long run it's well worth it. Furthermore, when I needed customer service I was very impressed with how Juanita and Savannah went the extra mile to help me with issues that I had been experiencing. In this day and age it is difficult to find that kind of service that is so very customer centered. I have told many of my friends of my experiences and everyone has been intently interested in my experience. I highly recommend Applied Hearing. The bottom line is that you will get what you pay for regardless of where you buy your hearing aids.

I drove 600+ miles rd trip each time I went to see Dr Cliff. Why ? Because I needed help, real detailed assistance to hear well again. I discovered through experience that if one's hearing is only mildly or low-moderately impaired, one may purchase Costco or OTC hearing aids and get to hear again. However, if one has high-moderate to severe hearing impairment, one needs to seek more advanced assistance with hearing service providers that follow certain high standard of patient care with long term commitment. How is one to find such services ? Research. Then one will find confusing advertising and promise of good/excellent care. Digging into the enormous amounts of information, if one is patient, one would find that there is a group of audiologists, NOT hearing aid technicians, who follow Best Practice Guidelines. Further investigation leads one to HearingUp and ultimately Dr Cliff Olson who started the Group. To belong, an audiologist agrees to follow Best Practice Guidelines which is a process from interviews, assessments, testings in details with most advanced equipments, long term commitment, among other workups. With all the data the audiologist is then supposed to make recommnendations on hearing aids choices and through multiple visits, fit the chosen hearing aids to improve one's hearing to the best level possible. It is a commitment and involves multiple visits and continue follow-ups to improve and maintain the highest level of hearing improvement possible. I just went through the initial phase of the Guidelines and am hearing well, with some adjustments on my part to new sounds gained and others lost in the process. Fine tuning is a continuing process. That's my experience after having been frustrated with lower quality hearing aids poorly fitted. My entire experience thus far has been good despite the driving and high cost of hotel stay, etc. The office staff has been nice and helpful. Dr Cliff has been helpful, truthful with devices and hearing aids pros and cons. I must also state that it is not an inexpensive pursuit but it's true that one gets what one pays for. I wrote this long review because I wish I had details info like this when I was investigating and searching for help. Finally, I highly recommend Dr Cliff, Dr Beck and other audiologists in AH because they provide high quality care.

After 20 or more years of asking people to repeat what they've said and living with ever worsening tinnitus I finally decided to address my hearing loss. I didn't want a quick fix, I wanted to really understand the extent of my hearing loss and find solutions to improve the quality of my life. I disregarded the offers of new magical hearing devices on late night TV for a few hundred dollars. I have friends that wear hearing aids and I know that premium devices are costly. My own father was nearly deaf and although he disliked his hearing aids, (he said they squealed and the batteries didn't last long), they did help him. I researched audiologists in the greater Phoenix area and found many positive reviews of Applied Hearing Solutions and lots of praise for Dr. Cliff in particular. My experience with AHS has been phenomenal. The entire staff is wonderful. They are friendly, professional, responsive and make patients feel welcome. My initial visit with Dr. Cliff included a discussion of the issues I perceived experiencing and what my expectations were. A very comprehensive hearing test confirmed that I had significant hearing loss, particularly in the higher frequencies. Dr. Cliff believed he could significantly improve my hearing with bilateral devices and suggested they might also tame my tinnitus. During the initial fitting of my devices Dr. Cliff developed three programs for me to explore. He patiently tweaked each according to my feedback. I left that appointment with startling improved hearing. I heard EVERYTHING! Several follow up appointments dialed in specific improvements. I've had my hearing aids for 4 months and I am quite satisfied with with. I have several programs I can use for the various environments I find myself in. They are blue tooth enabled, a function I really like. My hearing aids charge at night and I wear them from the moment I wake up until bedtime. My world is pretty quiet without them. And they are comfortable. So comfortable that they did end up in the bottom of pool after diving in not realizing I had them in. I ruined them. Fortunately I opted to pay for the, (recommended), premium service package which covered the repair of them. I was provided a loaner pair to wear while mine were sent back. What could have been a very expensive mistake cost me nothing, and the staff was incredibly kind and helpful. I highly recommend AHS. Dr. Cliff, Ashley and all of the folks there are simply terrific.

I was very impressed with in that you had the replacement parts for my hearing aids and to quickly install them.. Additionally they were able to answer my hearing questions .. Thank you

I visited the center to request a broken wire be repaired on my hearing aid.. I had both of them economically replaced and was very impressed with the prompt service and knowledge of the technicians

I have been a patient of Doctor Olsen since he opened his office in Anthem and stayed with him when his practice moved to Phoenix because of his great care. His whole staff are caring individuals and truly put patients needs first. If you care about caring audiologist I do recommend this practice. Bill Engler, Anthem

I waited a very long time to investigate hearing aids but I heard some many stories from friends and associates about mediocre or bad experiences I just couldn’t get motivated to moving forward for fear of making a “huge” mistake. It is difficult to express how absolutely ecstatic I am to have found Dr. Olson and Applied Hearing Solutions! After knowing I needed hearing aids and certainly waiting too long to take any action, I somehow found Dr. Olson via YouTube. I watched a number of his videos and was impressed by what was his complete focus on finding the best possible solution for his patients hearing loss utilizing industry “best practices” and even going beyond those “best practices” guidelines. As a side point - many, many hearing aid providers do not follow industry “best practices”. Be careful when looking for a provider! Run if they don’t!! Dr. Olsosn’s clinic utilizes the latest cutting edge equipment to insure that your hearing aids (if hearing aids are needed) are perfectly tuned to your specific hearing loss. The clinic carries all of the very top brands of hearing aids. And he absolutely tailors his manufacturer’s suggestions to the best solution for the patient which often does not mean the most expensive, top-of-the-line products. He is certainly running a business but does not try to up sell or over sell you. I had a friend who went with me for my initial consultation with Dr. Olson. I invited him to come along since he had already purchased hearing aids from two other providers and was terribly disappointed with both experiences. He had come to the conclusion that “hearing aids just don’t work for me”. He was so impressed with Dr. Olson that he immediately made an initial consultation appointment for himself. That was about 10 months ago and after also becoming a patient of Dr. Olson, he considers the attention to diagnosing his specific hearing issues, the recommendation for solving his unique and specific problems, the super attentive programming of his hearing aids and the incredible follow up to insure he was receiving maximum benefit from the devices a life changing miracle! He has gone from virtually reading lips most of the time to having conversations in a crowded, echo intense restaurant and even hearing and understanding people speaking behind him in that restaurant. There are many, many places to having your hearing evaluated and, if needed, purchase hearing aids. It’s the professionalism, experience, dedication to following “best practices”, intense patient oriented follow-up to insure maximum comfort and improvement as well as dedication to the patient as an individual that will make the scary jump to hearing aids an incredible positive experience. If you go somewhere else, you MAY have a good experience. If you go to Dr. Olson’s Applied Hearing Solutions, you are GUARANTEE A GREAT experience!

I was very pleased with the staff who cleaned and checked my hearing aids. I will continue to recommend AH to friends and family for ear related problems

My husband and I were both seen at Applied Hearing. I saw Dr. Bahldarss and my husband saw Dr. Beck. The testing at AH is mind-blowing! Great information gathering on hearing loss. Then, with the testing information gathered, the knowledge of each of these doctors was incredible! Both explained every aspect of information and they did so professionally yet in a manor that we could understand. Support staff was also friendly. We would definitely recommend Applied Hearing.

Everyone is so nice at your office. From the welcoming front desk to your audiologists. I had Dr. Beck this time. She is exceptional.

Applied Hearing Solutions is the first Audiology clinic that I have been fully satisfied with in over 20 years of treatment. They have a process model for treatment that insures complete coverage of my hearing problems, with highly qualified staff, who treat me as a member of the family, not just a customer with money. From being greeted upon entering the office, to treatment, first class all the way.

Applied Hearing Solutions is the first Audiology clinic that I have been fully satisfied with in over 20 years of treatment. They have a process model for treatment that insures complete coverage of my hearing problems, with highly qualified staff, who treat me as a member of the family, not just a customer with money. From being greeted upon entering the office, to treatment, first class all the way.

Service is excellent!!! Although the whole package was a little expensive but CLIFF'S knowledge and expertise is worth every penny. I highly recommend this clinic.

I was experiencing an issue with my ears, so I called to schedule for a consultation and a cerumen removal. The receptionist who answered the phone was very professional and inviting. She took the time to ask about my concerns and I liked that I did not feel rushed over the phone. The office is very nice and clean btw!! Dr. Balderas is very pleasant , personable, and she eased my nervousness by making me feel very comfortable. She took care of my ear issue and answered my questions. Needless to say, I would definitely return in the future if I ever need another check up. I also thought it was pretty cool how she showed me the inside of my ear with her camera.

Incredible experience. The care, clinical knowledge, professionalism, tools used to maximize hearing improvement are all outstanding I have been struggling for 4 years with significant hearing loss. In one visit my issue and potential solution was diagnosed. I am now well on my way to a better life with improved hearing. Dr. Cliff is a gifted care giver who cares about his patients. Thank you

FYI I am a professional musician with substantial hearing loss. I had been researching hearing aid reviews for quite some time for an upgrade. I kept seeing and watching Dr Cliff’s informative reviews on YouTube. Having worked in the film business in Hollywood I was really impressed with his high energy detailed delivery of information. I thought ? I would love to find an audiologist like this guy that is so well informed in my city. So I happen to search for his location and Wow ! Dr Cliff is in the same town ! So with the guidance of Dr Cliff I was able to upgrade my hearing aids and can say that it’s been a huge day to day improvement. Plus I can finally ware hearing aids while performing that sound natural instead of hearing brittle digital sound. I highly recommend Dr Cliff and his associates. The staff is also very friendly and prompt. Do yourself a favor and make an appointment ! Kent Holliday Schmitt

I'm very happy to have found Applied Hearing Solutions by reading online reviews. Dr. Cliff Olson is my audiologist. My left hearing aid fit perfectly from Day 1, but there have been problems with the right one. Dr. Olson has made a number of impressions of my ear using a variety of materials for the laboratory to make the correct fit for me. I can tell you he will NOT quit until both he and I are totally satisfied. The front office people are also a pleasure to deal with.

I haven’t received it as of yet. Ask Dr Leslie

Always excellent and professional service! God bless you!!!

I went to Dr Olson because I was very disappointed in the hearing aids I had. I struggled to hear in so many situations I was feeling a lack of hope. Dr Olson spent focused time and has completely turned that around. I’m hearing things I haven’t heard in years and he keeps targeting even more improvement. If you want to work with someone that truly knows what they are doing and teams up with you to get you to your best, I recommend Applied Hearing Solutions.

Great service and advice from Rachel Cook. She's the best! Highly recommend this business.