Applied Hearing Solutions in Phoenix

I’m happy you guys taking good care of me

Ashley, I knew that I really needed new hearing aids and after having a not so great experience here locally in St George Utah, I started looking on you tube for alternatives. This is when I found “ Dr Cliff”! I was really impressed with the testing of hearing aids and of peoples hearing tests and Best Practices. I was placed with Leslie Balderas and she spent a lot of time answering questions and explaining what the hearing tests actually meant. I am really confident that I have the best hearing aids and custom earmolds for my particular hearing loss. I know that it will take some time for my “ brain” to get tuned up! All in all a very good experience🤗

I was completely satisfied with every aspect of my visit.

Sorry that I have been slow in responding to your request for a review of my experiences with Applied Hearing Solutions. I have been very pleased and impressed by the professionalism and care that I have received from Dr Beck. I am also appreciative of the hearing improvement that I have received from the hearing aids she recommended. A quick example was: Hearing the turning signal blink as I drove out of your parking lot. THANK YOU!

Setting up an appointment was quick and easy. Leslie put me at ease and answered all questions about my future ear care. Definitely recommend seeing them for even the slightest concern. 5 Stars.

Dr. Leslie Balderas was very concerned and followed through with my hearing issues. I have recommended your practice to others. I would rate you at a 5-star service.

I've spent the last three years with inadequate hearing aids. Whether technology or tuning, I've spent the last three years excluded from conversations at restaurants and family gatherings lost in the nose missing the content. The new technology is amazing to be sure but I am convinced the attentiveness and investment by applied hearing is equally as important. I'm telling everyone about it. Thank you for bringing me back into the mix in the moments that mean the most.

Very knowledgeable and friendly a pleasure to work with

I was very pleased with the service given to my hearing needs. Dr Beck was very kind and pleasant to work with. She was very thorough with the exams. I learned a lot from her concerning my hearing problem. I would recommend anyone to use your services.

This is a place of great caring, everyone from the front desk staff as well as the audiologists are very professional and helpful. Yes, there is a commitment of time and money by the consumer but with this complete care and attention to details, my hearing has improved. I feel special while I’m in the office and treated with respect while making my life better.

Dr Cliff is a professional. His Youtube presentations are timely. I always feel that I have learned each time I visit.

Dr Cliff is a professional. His Youtube presentations are timely. I always feel that I have learned each time I visit.

Putting a finger in my ear to constantly adjust my hearing aids was my normal posture over the past 25 years. My hearing aids were uncomfortable, and hurt my ears. My sister recommended Dr Cliff Olson. The initial office appt. was thorough, detailed. He put me thru extensive hearing tests that I'd never before experienced. Another surprising aspect was that he not only listened to my situation, he peppered me with questions & then followed up - wanting more information. This was all done before then offering any solutions and/or options. I couldn't be more pleased with the outcome! The customization, follow-up visits on my hearing aids is specific to MY hearing loss. He leaves nothing to chance, and is detailed in giving step-by-step information as he goes along. I recommend him highly. I have already sent his profile to many friends. He's the best!

I appreciate Dr. Cliff's analytical approach in treating my hearing loss as well as his thoroughness in his evaluation of my condition.

The service was great. They fixed my broken hearing aids that day even though I had not purchased them from them. Amazing service. Thanks very much. Sherrel

I have been a patient for many years and have always had cheerful professional care. Dr Olsen is a gifted and personable and I would recommend him to anyone needing expert advice or treatment. The office staff is friendly and efficient and I enjoy my interactions with them. Chris H

This office is very well staffed and their communication is exceptional. The product is fitted according to your needs and the doctor does not rush through the process but is very thorough with their testing , fitting and adjusting of the hearing aid. I really appreciate that the product can act as headphones on my mobile device, ipad and Apple computer. I highly recommend this office and products.

Everything perfect! Very nice office with great staff. After living with the frustration and fear of Sudden Onset Sensorineural Hearing for 6 weeks and seeking help from 3 different medical providers, Rachel Cook explained everything and I could breathe again. So glad I stumbled on this practice through YouTube videos.

Dr Cliff Olson and his staff have been very attentive to all details, fitting, adjusting my hearing aids to my hearing ability. Making changes as needed to optimize my hearing. They use cutting edge techniques to improve your hearing. Great people to work with, they put the customer first . Fritz P

Staff was wonderful. Helpful with getting my hearing aids fixed.

I had a virtual appt with Leslie Balderas as I live in Canada . I found her to be supportive , caring informative and knowledgeable. I was having such difficulty with my hearing loss and current hearing aids which I have struggled with for 4 years. She provided me with in site and hope that my issues could be resolved and a referral to a liasson Audiologist close to where In live in BC or alternatively in Washington State.

Friendly staff, calm office environment, great service!

Dr Cliff Olson was excellent. Very knowledgeable. Took plenty of time explaining every step of the way. Very thorough exam and excellent outcome with the hearing aids selected. Follow up visits with him and Leslie Balderas, audiologist, were equally professional. I cannot say enough about the office staff. Very warm and pleasant. I have recently moved out of state but travel back for follow up. They are that good.

Dr. Olson was a consummate professional to work with in terms of my hearing loss. He was very knowledgeable, caring, and provided detailed explanations and answers to all of my questions. Office staff always friendly/easy to work with. Highly recommended!

I am a 96 year old man who needed wax removed from his ears. The situation was well explained and the wax has gone. Very efficient. Strongly recommend. Jack Pitt

I have been with Applied Hearing for just under a year. I discovered them through YouTube videos that I felt helped me with questions I had about hearing loss. My previous experience is with Costco hearing aids was average at best. Cliff did a great job explaining The differences between Costco hearing aids and more expensive and comprehensive appliances. Once I was fitted with the ear molds I noticed a significant difference in my hearing. These hearing aids came with all the bells and whistles and overall they were just a superior product. Yes you pay more for these devices but in the long run it's well worth it. Furthermore, when I needed customer service I was very impressed with how Juanita and Savannah went the extra mile to help me with issues that I had been experiencing. In this day and age it is difficult to find that kind of service that is so very customer centered. I have told many of my friends of my experiences and everyone has been intently interested in my experience. I highly recommend Applied Hearing. The bottom line is that you will get what you pay for regardless of where you buy your hearing aids.

I drove 600+ miles rd trip each time I went to see Dr Cliff. Why ? Because I needed help, real detailed assistance to hear well again. I discovered through experience that if one's hearing is only mildly or low-moderately impaired, one may purchase Costco or OTC hearing aids and get to hear again. However, if one has high-moderate to severe hearing impairment, one needs to seek more advanced assistance with hearing service providers that follow certain high standard of patient care with long term commitment. How is one to find such services ? Research. Then one will find confusing advertising and promise of good/excellent care. Digging into the enormous amounts of information, if one is patient, one would find that there is a group of audiologists, NOT hearing aid technicians, who follow Best Practice Guidelines. Further investigation leads one to HearingUp and ultimately Dr Cliff Olson who started the Group. To belong, an audiologist agrees to follow Best Practice Guidelines which is a process from interviews, assessments, testings in details with most advanced equipments, long term commitment, among other workups. With all the data the audiologist is then supposed to make recommnendations on hearing aids choices and through multiple visits, fit the chosen hearing aids to improve one's hearing to the best level possible. It is a commitment and involves multiple visits and continue follow-ups to improve and maintain the highest level of hearing improvement possible. I just went through the initial phase of the Guidelines and am hearing well, with some adjustments on my part to new sounds gained and others lost in the process. Fine tuning is a continuing process. That's my experience after having been frustrated with lower quality hearing aids poorly fitted. My entire experience thus far has been good despite the driving and high cost of hotel stay, etc. The office staff has been nice and helpful. Dr Cliff has been helpful, truthful with devices and hearing aids pros and cons. I must also state that it is not an inexpensive pursuit but it's true that one gets what one pays for. I wrote this long review because I wish I had details info like this when I was investigating and searching for help. Finally, I highly recommend Dr Cliff, Dr Beck and other audiologists in AH because they provide high quality care.

After 20 or more years of asking people to repeat what they've said and living with ever worsening tinnitus I finally decided to address my hearing loss. I didn't want a quick fix, I wanted to really understand the extent of my hearing loss and find solutions to improve the quality of my life. I disregarded the offers of new magical hearing devices on late night TV for a few hundred dollars. I have friends that wear hearing aids and I know that premium devices are costly. My own father was nearly deaf and although he disliked his hearing aids, (he said they squealed and the batteries didn't last long), they did help him. I researched audiologists in the greater Phoenix area and found many positive reviews of Applied Hearing Solutions and lots of praise for Dr. Cliff in particular. My experience with AHS has been phenomenal. The entire staff is wonderful. They are friendly, professional, responsive and make patients feel welcome. My initial visit with Dr. Cliff included a discussion of the issues I perceived experiencing and what my expectations were. A very comprehensive hearing test confirmed that I had significant hearing loss, particularly in the higher frequencies. Dr. Cliff believed he could significantly improve my hearing with bilateral devices and suggested they might also tame my tinnitus. During the initial fitting of my devices Dr. Cliff developed three programs for me to explore. He patiently tweaked each according to my feedback. I left that appointment with startling improved hearing. I heard EVERYTHING! Several follow up appointments dialed in specific improvements. I've had my hearing aids for 4 months and I am quite satisfied with with. I have several programs I can use for the various environments I find myself in. They are blue tooth enabled, a function I really like. My hearing aids charge at night and I wear them from the moment I wake up until bedtime. My world is pretty quiet without them. And they are comfortable. So comfortable that they did end up in the bottom of pool after diving in not realizing I had them in. I ruined them. Fortunately I opted to pay for the, (recommended), premium service package which covered the repair of them. I was provided a loaner pair to wear while mine were sent back. What could have been a very expensive mistake cost me nothing, and the staff was incredibly kind and helpful. I highly recommend AHS. Dr. Cliff, Ashley and all of the folks there are simply terrific.

I was very impressed with in that you had the replacement parts for my hearing aids and to quickly install them.. Additionally they were able to answer my hearing questions .. Thank you

I visited the center to request a broken wire be repaired on my hearing aid.. I had both of them economically replaced and was very impressed with the prompt service and knowledge of the technicians

I have been a patient of Doctor Olsen since he opened his office in Anthem and stayed with him when his practice moved to Phoenix because of his great care. His whole staff are caring individuals and truly put patients needs first. If you care about caring audiologist I do recommend this practice. Bill Engler, Anthem

I waited a very long time to investigate hearing aids but I heard some many stories from friends and associates about mediocre or bad experiences I just couldn’t get motivated to moving forward for fear of making a “huge” mistake. It is difficult to express how absolutely ecstatic I am to have found Dr. Olson and Applied Hearing Solutions! After knowing I needed hearing aids and certainly waiting too long to take any action, I somehow found Dr. Olson via YouTube. I watched a number of his videos and was impressed by what was his complete focus on finding the best possible solution for his patients hearing loss utilizing industry “best practices” and even going beyond those “best practices” guidelines. As a side point - many, many hearing aid providers do not follow industry “best practices”. Be careful when looking for a provider! Run if they don’t!! Dr. Olsosn’s clinic utilizes the latest cutting edge equipment to insure that your hearing aids (if hearing aids are needed) are perfectly tuned to your specific hearing loss. The clinic carries all of the very top brands of hearing aids. And he absolutely tailors his manufacturer’s suggestions to the best solution for the patient which often does not mean the most expensive, top-of-the-line products. He is certainly running a business but does not try to up sell or over sell you. I had a friend who went with me for my initial consultation with Dr. Olson. I invited him to come along since he had already purchased hearing aids from two other providers and was terribly disappointed with both experiences. He had come to the conclusion that “hearing aids just don’t work for me”. He was so impressed with Dr. Olson that he immediately made an initial consultation appointment for himself. That was about 10 months ago and after also becoming a patient of Dr. Olson, he considers the attention to diagnosing his specific hearing issues, the recommendation for solving his unique and specific problems, the super attentive programming of his hearing aids and the incredible follow up to insure he was receiving maximum benefit from the devices a life changing miracle! He has gone from virtually reading lips most of the time to having conversations in a crowded, echo intense restaurant and even hearing and understanding people speaking behind him in that restaurant. There are many, many places to having your hearing evaluated and, if needed, purchase hearing aids. It’s the professionalism, experience, dedication to following “best practices”, intense patient oriented follow-up to insure maximum comfort and improvement as well as dedication to the patient as an individual that will make the scary jump to hearing aids an incredible positive experience. If you go somewhere else, you MAY have a good experience. If you go to Dr. Olson’s Applied Hearing Solutions, you are GUARANTEE A GREAT experience!