Aberdeen Audiology in West Chester

Dr. Megan Gerhart was very nice, down to earth and professional. Tested my hearing and informed me that my right ear hearing had deteriorated since I last visited (in 2019 because I live alone who says the tv is too loud??). Since in the past I only wore my hearing aid aroud my British grandchildren and son-in-law(the accents are hard) but I've noticed of late that I probably need to start, so thus my visit. I highly recommend this practice.

I am a patient at Abderdeen Audiology and have had a wonderful experience during each visit. The staff is very pleasant, accommodating and knowledgeable. I have learned much more about my hearing loss and the options that are available to me than was presneted to me at a previous audiology provider. As a prior grammar and high musician my new hearing aids have enabled me to listen to classical music and have the same experience that I had prior to my age related hearing loss. I would highly reccommend this practice. Glenn Feldman

Friendly atmosphere; very punctual; completely understood my needs and had a solution right away. I highly recommend! Pete S.

Very disappointed that I was charged a $65. Service fee? I contacted my insurance and was told that I shouldn't have been charged!!!!

I first visited three years ago and Dr. Brooke analyzed my hearing needs. If there was a problem with the device, she was always quick to fix it. Called last week for a repair and hearing evaluation. Cookie greeted me with a smile as always and Dr. Brooke greeted me warmly. Shelby conducted my hearing test, explaining each step of the process. Stepping out of the booth, Dr. Brooke gave me my repaired hearing aid, explaining what was wrong, and we discussed adding a device for the other ear. Great people, always professional.

Professional and thorough. Empathetic to my needs

Very professional . Helpful. No issues with getting a loaner while my 6 year old hearing aid is getting repaired .

Always excellent caring service.

Wonderful and professional people and service from beginning to end

Dr. Brooke J. Craig is a good audiologist and explains circumstances and options very well. She fitted me with my first pair of hearing aids for profound single sided deafness. I am a technical person, and she answered my technical questions. Dr. Craig and office staff are both efficient and friendly. Compared with having two good ears, Dr. Craig is the next best thing!

Service was prompt and profes.

Came in to get my hearing checked at 21 years old because there is a history of genetic hearing loss in my family. Everyone was very kind and polite. I ended up having hearing loss and they recommended hearing aids. They were very patient with me. And were helpful when explaining my options. I would definitely recommend them to a friend if they were having any hearing issues.

My appointment went very well. Office Staff was very nice. My appointment went well. Kristen was very thorough and attentive. I would definitely recommend this practice for Balance and hearing issues.

I only have the best to say about my dealings with Aberdeen Audiology. I would recommend them to all my friends. It was a pleasure doing business with them. SJM

Aberdeen Audiology is the best. I have had expensive hearing aids for over 20 years and they only helped so-so. Aberdeen fixed that. I can Hear! They recommended the correct hearing aid type for my hearing loss, got me two perfect molds and got it right. They also fixed a strange problem I was having with the venting of my of my earmolds. It was difficult to figure out but they stuck with it until it was working properly again. Professional yet very cordial. I highly recommend.

Easy to schedule. Website very helpful. Everyone was extremely friendly, willing to answer questions, and allowed me to leave with a full understanding of my condition and next steps.

I recently bought my first pair of hearing aids from Aberdeen Audiology. The entire process was pleasant. I am fortunate enough to have insurance and they dealt with the insurance company quickly and efficiently and answered all questions I had. I would definitely recommend Aberdeen Audiology to anyone considering hearing aides.

I appreciate whenever I call they have what I need for my hearing aids in stock.

I would recommend Aberdeen Audiology to a friend because they were friendly, my appointment was on time and I had a few questions which were answered. It was nice to go where professionals took time with you. I give the Westchester office 5 🌟stars. Marlene Humphrey

My experiences with Brooke have been an absolute pleasure. She’s open to “hearing” how my devices are working and any problems I am experiencing. She tweaked my two-year-old hearing aids, which I purchased from her, after testing me and determining my hearing was not changed but just needed adjustment. She’s personable, responsive and thoroughly professional.

Aberdeen personnel and audiologists have been v informative, well - trained on hearing aids, v satisfied with my visits to their office. Wayne Warner

I love this office, the receptionist, the doctors, the assistants, everyone at the office is so kind and welcoming. I highly recommend them!!

Audiologist in W. Chester Office of Aberdeen is most professional and attentive. Knows her field. Explores all possible avenues to find the right solution for your hearing problems. No undue sales pressure but fully explore the best solution to improve your hearing. Primary importance is customer satisfaction.

Aberdeen Audiology has provided outstanding service in my need to acquire hearing aids.  The staff is knowledgeable, courteous and professional.  They  explained the various models available and were clear and thorough regarding the use and maintenance of my specific model.  I am very pleased with the experience I've had with Aberdeen Audiology.

A great professional team for your care!!!  Everyone puts you first from walk in to walk out!!!

I have been to Aberdeen twice now with Dr Sabatino, she is fabulous, I won't go anywhere else.

I am writing to express my appreciation to the folks at the West Chester office. The professionalism and friendly service is tops. Most of us with hearing loss are seniors and have difficulty with some of the new tools used in the care and maintenance of our hearing aids. Sensivity to this is so appreciated. I would gladly recommend Aberdeen to anyone with a hearing problem.

The audiologist was so nice and help me with my hearing aid questions and got my I Phone synced for me. Very nice and friendly staff A+++++ Barb

I've now seen both Doctors at Aberdeen Audiology in West Chester. I found both of them to be very caring, professional and competent. I highly recommend this office if you are in need.

The staff is polite, professional and doesn’t waste time. My emails were answered very quickly. I was given a thorough review of my options, the sales process was explained well. I would definitely recommend the practice.

Prompt getting an appointment same day and directly into office. Dr. Brooks professional and friendly bedside manner

I am so grateful that I reached out to Aberdeen Audiology for my hearing aid issue. I called in the morning and was able to get an appointment the same day. My issue was resolved with great professionalism and overall care.