Aberdeen Audiology in West Chester

Received a complete audio exam that was easy and efficient. The results must have been a lot more accurate than the last exam I had because now the hearing aids work a lot better. The whole process was quick and easy. Thank you

Deafness is both a physical problem and a social problem for seniors. Aberdeen has the expertise to help. The staff and doctors are efficient and pleasant. Stop wondering what people are saying and missing good friends. I did not realize how much hearing I had lost after the service and farming. I always enjoy my visits at Aberdeen.

Excellent practice! I have medically induced tinnitus as a reaction to an antibiotic. I was pleased to have someone listen and respect the information from Johns Hopkins and Georgetown University on the cause of my condition rather than assuming incorrectly it was the typical tinnitus. I was prescribed special hearing aids that produce a white noise and tell my brain to ignore the tinnitus. I also appreciate that I was not shouted at and spoken to in very simple terms as others have done when I mentioned my condition. I was shown respect for having a global consulting business and a college education. Prompt service and pleasant conversation. I highly recommend this practice.

I called to make an emergency appointment and I was promptly set up with an appointment the same. I was promptly served when I arrived at the time of my appointment. My problem was immediately fixed in a short time without charge!

Aberdeen Audiology and Dr Brook are awesome !! Aberdeen Audiology was referred to me by a Friend and I am SOOOO LUCKY !! DR Brook was super helpful and even ordered some new supplies for my bilatral Cochlear Implants !! The office was very nice also and I would say to anyone who needs an Audiologist to try Aberdeen Audiology for your hearing aide or Implant mapping !!

Always happy with Aberdeen over many years of service!

I had my first visit to your newest office, Wayne. The space is attractive and welcoming. The doctor, apologies, I can’t recall her name, was very proficient and conducted a thorough examination. I certainly recommend the Practice. Thank you, Robert K.

Dr. Megan Gerhart was very nice, down to earth and professional. Tested my hearing and informed me that my right ear hearing had deteriorated since I last visited (in 2019 because I live alone who says the tv is too loud??). Since in the past I only wore my hearing aid aroud my British grandchildren and son-in-law(the accents are hard) but I've noticed of late that I probably need to start, so thus my visit. I highly recommend this practice.

I am a patient at Abderdeen Audiology and have had a wonderful experience during each visit. The staff is very pleasant, accommodating and knowledgeable. I have learned much more about my hearing loss and the options that are available to me than was presneted to me at a previous audiology provider. As a prior grammar and high musician my new hearing aids have enabled me to listen to classical music and have the same experience that I had prior to my age related hearing loss. I would highly reccommend this practice. Glenn Feldman

Friendly atmosphere; very punctual; completely understood my needs and had a solution right away. I highly recommend! Pete S.

Very disappointed that I was charged a $65. Service fee? I contacted my insurance and was told that I shouldn't have been charged!!!!

I first visited three years ago and Dr. Brooke analyzed my hearing needs. If there was a problem with the device, she was always quick to fix it. Called last week for a repair and hearing evaluation. Cookie greeted me with a smile as always and Dr. Brooke greeted me warmly. Shelby conducted my hearing test, explaining each step of the process. Stepping out of the booth, Dr. Brooke gave me my repaired hearing aid, explaining what was wrong, and we discussed adding a device for the other ear. Great people, always professional.

Professional and thorough. Empathetic to my needs

Very professional . Helpful. No issues with getting a loaner while my 6 year old hearing aid is getting repaired .

Always excellent caring service.

Wonderful and professional people and service from beginning to end

Dr. Brooke J. Craig is a good audiologist and explains circumstances and options very well. She fitted me with my first pair of hearing aids for profound single sided deafness. I am a technical person, and she answered my technical questions. Dr. Craig and office staff are both efficient and friendly. Compared with having two good ears, Dr. Craig is the next best thing!

Service was prompt and profes.

Came in to get my hearing checked at 21 years old because there is a history of genetic hearing loss in my family. Everyone was very kind and polite. I ended up having hearing loss and they recommended hearing aids. They were very patient with me. And were helpful when explaining my options. I would definitely recommend them to a friend if they were having any hearing issues.

My appointment went very well. Office Staff was very nice. My appointment went well. Kristen was very thorough and attentive. I would definitely recommend this practice for Balance and hearing issues.

I only have the best to say about my dealings with Aberdeen Audiology. I would recommend them to all my friends. It was a pleasure doing business with them. SJM

Aberdeen Audiology is the best. I have had expensive hearing aids for over 20 years and they only helped so-so. Aberdeen fixed that. I can Hear! They recommended the correct hearing aid type for my hearing loss, got me two perfect molds and got it right. They also fixed a strange problem I was having with the venting of my of my earmolds. It was difficult to figure out but they stuck with it until it was working properly again. Professional yet very cordial. I highly recommend.

Easy to schedule. Website very helpful. Everyone was extremely friendly, willing to answer questions, and allowed me to leave with a full understanding of my condition and next steps.

I recently bought my first pair of hearing aids from Aberdeen Audiology. The entire process was pleasant. I am fortunate enough to have insurance and they dealt with the insurance company quickly and efficiently and answered all questions I had. I would definitely recommend Aberdeen Audiology to anyone considering hearing aides.

I appreciate whenever I call they have what I need for my hearing aids in stock.

I would recommend Aberdeen Audiology to a friend because they were friendly, my appointment was on time and I had a few questions which were answered. It was nice to go where professionals took time with you. I give the Westchester office 5 🌟stars. Marlene Humphrey

My experiences with Brooke have been an absolute pleasure. She’s open to “hearing” how my devices are working and any problems I am experiencing. She tweaked my two-year-old hearing aids, which I purchased from her, after testing me and determining my hearing was not changed but just needed adjustment. She’s personable, responsive and thoroughly professional.

Aberdeen personnel and audiologists have been v informative, well - trained on hearing aids, v satisfied with my visits to their office. Wayne Warner

I love this office, the receptionist, the doctors, the assistants, everyone at the office is so kind and welcoming. I highly recommend them!!

Audiologist in W. Chester Office of Aberdeen is most professional and attentive. Knows her field. Explores all possible avenues to find the right solution for your hearing problems. No undue sales pressure but fully explore the best solution to improve your hearing. Primary importance is customer satisfaction.

Aberdeen Audiology has provided outstanding service in my need to acquire hearing aids.  The staff is knowledgeable, courteous and professional.  They  explained the various models available and were clear and thorough regarding the use and maintenance of my specific model.  I am very pleased with the experience I've had with Aberdeen Audiology.

A great professional team for your care!!!  Everyone puts you first from walk in to walk out!!!